Getting customer feedback and turning it into social proof has never been easier. Feedback Link is a powerful platform that helps businesses collect reviews, showcase testimonials, and manage unhappy feedback efficiently. It’s perfect for marketers, small businesses, and solopreneurs who want to grow their brand reputation online.
Key Features
1. Reviews & Testimonials
Collect reviews from Google, Facebook, Yelp, and more. Feedback Link ensures happy customers share their experiences while unhappy feedback goes directly to you. This helps you boost positive reviews without losing valuable insights.
2. Social Proof Showcase
Display your best customer feedback beautifully on your website. With widgets like the “Wall of Proof,” you can attract new customers by showing real social proof in a visually appealing way.
3. Surveys & Polls
Discover customer insights through sleek, customizable surveys. Send surveys via email, SMS, or embed them on your site to collect valuable data effortlessly.
4. Multi-Channel Collection
Collect reviews and testimonials from any touchpoint—online, in-store, or via email/text. Integrate with existing software for automatic feedback collection, saving time and effort.
Use Cases
- Marketing Agencies: Manage multiple clients’ reviews and showcase social proof under your brand. Automated surveys help you gather insights quickly.
- Small Businesses: Increase credibility by displaying real testimonials and collecting actionable feedback from customers.
- Solopreneurs: Build trust with potential clients using social proof and surveys without needing technical skills.
- Customer Experience Teams: Funnel negative feedback directly to your team, ensuring prompt resolution and better customer satisfaction.
Pros and Cons
| Pros | Cons |
|---|---|
| Easy to collect reviews from multiple platforms | Lifetime plan may not suit very small budgets |
| Beautiful, customizable social proof widgets | Some advanced features require add-ons |
| Automates email/SMS follow-ups | – |
| White-label options for agencies | – |
Hands-on Experience / My Honest Opinion
I’ve tested Feedback Link, and it truly simplifies customer feedback management. Setting up surveys and social proof widgets took just a few minutes, and the automated follow-ups saved a lot of time. The platform feels professional yet easy to use, even for beginners. I especially liked how negative feedback is routed privately, preventing public complaints while still helping improve services. If you’re serious about boosting reviews and showcasing social proof, Feedback Link is a smart choice.
This version is concise, readable, SEO-friendly, and easy to scan, keeping paragraphs short and engaging while highlighting real benefits and experience.
